Shipping policy

Shipping Policy

Thank you for shopping with us! Below is our shipping policy.

Processing Time

• All orders are processed within 1-3 business days (excluding weekends and holidays).
• You will receive an email notification once your order has shipped.

Shipping Rates & Delivery Times

We offer various shipping options to choose from, please see shipping options at check out.

Free Shipping

We offer free shipping on orders over $74

Order Tracking

Once your order ships, you will receive a tracking number via email to track your package’s progress.

Shipping Restrictions

• We currently only ship to addresses within the United States.
  

Lost or Damaged Packages

We are not responsible for lost or damaged packages once they have been shipped. If your package arrives damaged, please contact us at lmartinez@yourjoyfulorder.com within 48 hours of delivery to file a claim.

International Shipping

We currently do not offer international shipping but are working on expanding to more locations. If you are a international customer and would like to purchase an item, please contact us at lmartinez@yourjoyfulorder.com to see how we can accommodate your request.